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Weather Policies

The safety of our guests and staff are the number one priority at our events. All events are billed as rain or shine. There are, however, always exceptions:

Inclement Weather Predicted
If inclement weather is predicted ahead of an event, the decision to postpone or cancel is at the discretion of the event organizer.

Rescheduled Events
If the decision is made to postpone or reschedule an event, all ticket holders will be notified via email, messages will be posted on the venue’s Facebook page, and local media partners will be notified. If the event is postponed, tickets will be honored at the reschedule date. If a ticket holder is unable to attend the new date, a refund may be requested. If an event is canceled, tickets purchased online via Ticketmaster will be automatically refunds to original method of payments.

Inclement Weather Arises During an Event
Missouri weather has a wide range of severity. Light rain, drizzle, heat, and cold will typically not impact an event. Our staff uses several apps and licensed programs to track weather leading up to and during all events.

If there is a confirmed lightning strike within 10 miles of the stage during an event, the show will pause and the venue will be cleared. Patrons will be directed to shelter in safe areas during a lightning storm (including their vehicles). After 30 minutes has passed without a confirmed lightning strike, guests will be allowed to return into the venue and the show will resume.

High Winds
Should winds exceed 30 mph, the event will be paused with the intent of resuming once winds have subsided under 30 mph.

Heavy Rain

Heavy rain may or may not impact the status of an event. If there is no danger to patrons or staff, events may choose to continue during a heavy rain fall.

Please note - Umbrellas are prohibited. Ponchos are welcomed.

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